Jonathan Yu

Ruolin Su, originally from Shenyang, China, relocated to Columbus, OH in 2012. As a licensed professional in Auto, Home, Life, and Health insurance, as well as a Notary Public, she is dedicated to ensuring that customers at the Jonathan Yu Agency have a comprehensive understanding of their insurance needs and the extensive range of products available. In addition to her role in assisting customers, she also oversees the hiring process. If you are interested in joining the team, please don't hesitate to contact her directly or visit the agency's website's "We're Hiring" tab. Ruolin is committed to delivering exceptional service and making a positive impact on the lives of customers. She eagerly looks forward to connecting with individuals to address any insurance-related inquiries or explore career opportunities.

Brenda, originally from Pennsylvania, has called Ohio her home for the past 34 years. With an impressive 40 years of experience in customer service, she has become a seasoned professional in her field. Known for her warm and welcoming nature, Brenda is always the first person in the office, ready to greet and assist anyone who walks through the door. Beyond her dedication to work, Brenda enjoys a fulfilling personal life. She shares her life with her husband, two grown children, two dogs, and a cat, creating cherished moments with her loved ones. In her free time, Brenda indulges in her interests, which include following tennis and golf, reading, and tending to her garden.

Bernice is an enthusiastic addition to our agency, bringing her passion for helping others and her commitment to providing exceptional service. Licensed in Life & Health as well as Property & Casualty, Bernice is committed to assisting customers in identifying their specific needs and ensuring comprehensive coverage for whatever lies ahead. Fluent in both English and Mandarin, she is adept at serving a diverse range of customers. Originally from northwest China, Bernice has called Columbus home since 2015. With a master's degree in public health, she has a background in educating and empowering individuals to enhance their overall well-being. In her leisure time, Bernice finds solace in activities like hiking, yoga, and exploring new destinations worldwide. Having visited over a dozen countries, she recently fulfilled a lifelong dream of visiting the actual castle setting where the iconic Winterfell scenes from the Game of Thrones series were filmed during her trip to Ireland.

Connie Miller was born and raised in Ohio, a true Buckeye Fan. With 29 years of experience as a State Farm representative, she had established herself as a dedicated professional in the insurance industry. Eight years ago, she made the decision to move to Tennessee and began working remotely for the Jonathan Yu Agency. Through her hard work and dedication, Connie was promoted from a senior customer account manager to the position of Service Team Lead within the agency. Her commitment to providing exceptional customer service to each customer remained unwavering. Outside of work, she found joy in photography, exploring the great outdoors, and cherishing moments with her family.

Francesca Miller, commonly known as Franny, is a newcomer to the insurance industry. However, her lifelong passion for helping people has prepared her well for this field. Prior to assuming her current position, she gained diverse experience through various roles, including retail management, remote positions, and non-profit work. During her college years, Francesca had the privilege of attending the South by Southwest event in 2019, which allowed her to enhance her networking skills, enjoy exceptional performances, and forge valuable connections. She completed her education in 2019 at Ohio University, earning a degree in Communications and a joint-minor in Music and Journalism. Francesca is enthusiastic about her future at Jonathan Yu State Farm and looks forward to the opportunities that lie ahead.

Murphy Du is an experienced insurance representative who is licensed to assist individuals with a wide range of insurance needs in the state of Ohio. With a genuine passion for helping others, Murphy is dedicated to providing excellent service and finding the insurance options for policyholders. Whether it's auto, homeowners, business, life, or health insurance, Murphy is committed to guiding customers through the process and ensuring they have the coverage they need.

Outside of work, Murphy enjoys staying active and pursuing personal interests. Playing basketball is one of Murphy's favorite pastimes, and exploring new destinations through travel brings excitement and joy. Whether you choose to visit the office at 5497 New Albany Road, Columbus, OH 43054, or the location at 1930 Crown Park Court, Suite 140, Columbus, OH 43235, Murphy is ready to welcome you with a friendly smile and provide personalized and attentive service.

To get started on a free insurance quote, don't hesitate to visit either of the office locations. Murphy looks forward to meeting you and assisting with your insurance needs, ensuring coverage and protection for the future.

Susanna is an experienced life underwriter with a successful career spanning over 17 years. She began her journey with State Farm Insurance in 2004, where she gained valuable skills and knowledge in the industry. Throughout her career, Susanna has held various management positions in the life department with different insurance companies, demonstrating her exceptional leadership abilities.

In 2021, Susanna joined Yu Insurance & Financial Services as the Director of Customer Experience. In this role, she leads a team of six dedicated employees, overseeing the strategic management of customer interactions and ensuring a seamless experience for customers. Her expertise in underwriting, combined with her strong management skills, has made her an invaluable asset to the company.

Outside of her professional life, Susanna holds strong connections to her cultural heritage. Her family is from Hong Kong, and her husband is from Taiwan, adding a multicultural perspective to her life. Born and raised in Columbus, Ohio, Susanna is a proud graduate of The Ohio State University. In her free time, she enjoys eating good food and entertaining family and friends. She has a passion for exploring different culinary experiences and creating memorable moments with loved ones.

Qin, born and raised in Henan, China, embarked on an exciting journey that led him to Ohio State University for his undergraduate studies. He successfully graduated from the esteemed Fisher College of Business in 2018, setting the stage for a promising career ahead. Qin has been a valued member of the Jonathan Yu Agency for six years, utilizing his skills and knowledge to provide exceptional service to policy holders.

Fluent in both Mandarin and English, Qin offers valuable multilingual support, ensuring effective communication and understanding for a diverse range of policy holders. Currently, he is pursuing a Master of Business Administration (MBA) degree at UCLA, further enriching his expertise and expanding his horizons.

Beyond his professional pursuits, Qin has a passion for EDM music and enjoys immersing himself in its energetic beats. He also finds solace and rejuvenation in hiking, embracing the beauty of nature. Qin's diverse interests and dedication to personal growth contribute to his well-rounded approach to life.

Justin began his insurance career with State Farm Insurance in 2016. Fluent in Cantonese and licensed for Auto, Fire, Life, and Health Insurance, he possesses a diverse skill set to cater to the needs of individuals. As a Team Lead, Justin utilizes his expertise to provide personalized plans that meet the unique needs and preferences of individuals. Additionally, he utilizes his leadership skills to guide his team, fostering a collaborative environment where creative problem-solving is encouraged.

Born in Columbus, OH, Justin's family journeyed from Hong Kong to the United States. He received his education at St. Michael from K-8th grade and went on to attend St. Charles High School. Eventually, he graduated with a degree in Psychology from The Ohio State University. Throughout his academic journey, Justin formed lifelong friendships through his involvement in activities such as track and field, video games, and attending live music events, particularly EDM concerts.

Looking ahead, Justin's next goal is to attend a concert while traveling abroad and explore the vibrant street food markets in different countries. He is always seeking new experiences and opportunities for personal growth, both within his insurance career and in his personal life.

Linlu, originally from China, made the move to Columbus, OH in 2018. Having attended Suzhou University of Science and Technology, she earned a Bachelor's Degree in Electronic Information Engineering. Since 2018, Linlu has been working in the insurance industry, specializing in Auto, Home, and Life insurance. With a passion for helping others, she is always available to assist in any way possible, leveraging her expertise across a range of products. Being fluent in Chinese, Linlu is able to provide enhanced support to customers. Outside of work, she finds joy in spending time outdoors and has developed a keen interest in identifying different plant species. Additionally, she enjoys traveling with her family, creating lasting memories together.

Michelle has been with State Farm since 2017, starting out as a service team member before transitioning into a dedicated insurance role. Over time, she has progressed to her current position as a Senior Financial Services Advisor. Michelle finds great joy in hearing personal life stories through interactions with customers and takes pride in assisting with family protection by offering a range of life insurance options.

Originally from Taiwan, Michelle has lived in Columbus, Ohio for many years. She is a proud graduate of The Ohio State University and has embraced a multicultural upbringing. Fluent in both Mandarin Chinese and Taiwanese, Michelle is always eager to expand her language skills and is open to acquiring additional languages such as Cantonese and Japanese. After getting married, she now works remotely, providing services to both the Bethel and New Albany locations.

Outside of work, Michelle's interests include traveling, spending quality time with family and loved ones, and indulging in bubble tea, which holds a special place in Taiwanese culture. She also enjoys playing with her Shiba Inu named "Eevee" and interacting with other furry pet friends. Michelle has a passion for capturing food adventures through photography and enjoys socializing with friends through video games.

Doria Xu is a dedicated Customer Account Manager, providing expert assistance in auto, homeowners, business, life, and health insurance. Originally from Urumqi, China, Doria now resides in Columbus, OH. With several years of experience in the insurance industry, she is well-equipped to guide customers in finding the right coverage. In her leisure time, Doria finds pleasure in reading, playing board games, and listening to music. Whether you visit her at our office or reach out by phone, Doria is eager to help you secure the insurance protection you need. Contact our Columbus, OH insurance office today for a free quote on your car or home insurance.

Jade, a Customer Account Manager, is licensed to assist individuals with Auto, Property, Health, and Life insurance in Ohio. Originally born in China, she graduated from Xi'an Translation University and Hebei Normal University, earning a bachelor's degree in 2005. Following her studies, Jade worked as a General Restaurant Manager for Pizza Hut in Beijing for approximately six years. In 2011, she made the decision to study abroad, eventually graduating from Red River College in Manitoba, Canada, with a major in Business Administration-Financial Services.

In 2017, Jade got married and immigrated to the United States. She now resides in McConnelsville, Ohio, with her family. Jade and her husband have two wonderful children, Irene, who is seven years old, and Wayne, who is four years old. Outside of work, Jade enjoys reading books and going on trips with her family.

Jade joined Jonathan Yu Agency as a Customer Account Manager in 2019. Fluent in both English and Mandarin, she finds fulfillment in helping individuals with their insurance needs at State Farm. With over ten years of customer service experience, Jade possesses a deep understanding of customer needs. Do not hesitate to reach out to her today and allow her to assist you in finding the most suitable insurance coverage to keep your policies healthy.

Mary Hazelton is a seasoned professional who enjoys working with individuals, families and business owners to help identify their particular insurance needs, goals, and find the appropriate solution(s) within their budget. She began her State Farm career in 1997, developing marketing plans, and referral sources for an Agent in the greater Worthington area. Once licensed in 2002, she focused most of her energies on Life and Health insurance selling and service. After 22 years when the Agent retired, Mary followed her love of working with seniors to a position in the Senior Living market. In the fall of 2020, she returned to State Farm Agency.

Mary is a graduate of The Ohio State University, School of Allied Health. She holds the LUTCF Accreditation from The American College of Financial Services.

Mary is an avid reader, and Buckeye Football fan. She enjoys walking several miles regularly, Italian cooking, Broadway Theatre, time with family and friends. She is a proud parent of two adult children. Her son and daughter-in-law recently made her a grandma for the first time. Being “Nani” is a new role she cherishes.