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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessi Branscomb

March 16, 2026

5  out of  5
rating by Jessi Branscomb
"Connie was able to help answer all my questions after the crazy wind storm. Very helpful and attentive!"
We responded:
"Thank you for your kind feedback! We’re glad to hear that Connie was able to answer your questions and provide helpful support after the wind storm. We truly appreciate you taking the time to share your experience and will be sure to pass along your kind words!"
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Larry Larkin

March 13, 2026

5  out of  5
rating by Larry Larkin
"She was the very best agent i ever had in my life she was so very patient and very supportive and so me so much much love please give a a really big reward too her for me much much love too her♥️♥️♥️♥️♥️♥️♥️"
We responded:
"Thank you so much for your heartfelt message! We truly appreciate you taking the time to share your experience. It means a lot to hear how patient and supportive our team member was with you. We’ll be sure to pass along your kind words—they will mean so much. Thank you again for your support!"
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Dean Krimm

March 10, 2026

5  out of  5
rating by Dean Krimm
"Great rates and friendly customer service. What more can you ask for?"
We responded:
"Thank you for your review! We're thrilled to hear you enjoyed our great rates and friendly customer service. We're happy to provide reliable coverage for both your home and vehicle!"
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Jaden Rose

March 1, 2026

5  out of  5
rating by Jaden Rose
"I was impressed by the professionalism by Grant Serdoz and overall service."
We responded:
"Thank you for your feedback! We're glad to hear you were impressed by Grant’s professionalism and the service you received. We appreciate your trust in us for your life insurance needs!"
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Liam Donnelly

March 1, 2026

5  out of  5
rating by Liam Donnelly
"Great service. Great company. Grant Serdoz was a big help in my conversations with him."
We responded:
"Thank you for the kind words! We're glad you had a great experience and that Grant Serdoz was so helpful. We appreciate your support and trust in our company! "
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My Guy

March 1, 2026

5  out of  5
rating by My Guy
"I have been a member of State Farm for a long time and they have always provided great coverage. One of the workers really stood out to me. His name was Grant I believe, he was a huge help."
We responded:
"Thank you for your loyalty and for sharing your experience! We're glad to hear you've consistently received great coverage over the years. We'll be sure to pass along your kind words to Grant—it's wonderful to know he was such a big help!"
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Shannon Landrum

February 26, 2026

5  out of  5
rating by Shannon Landrum
"Jake helped me out and double checked everything for me. Thank- you."
We responded:
"Thank you for the great feedback! We’re so glad Jake was able to help and double-check everything for you to make sure it was all set. We truly appreciate you taking the time to share your experience!"
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井立伟

February 24, 2026

5  out of  5
rating by 井立伟
"我不懂英文,但是很自信的跟我解释每条的内容"
We responded:
"谢谢您的肯定!很高兴我们能够在有语言障碍的情况下,依然耐心又清楚地为您解释每一条内容。让您安心、明白,是我们最重要的事情! "
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Rick Vannatta

February 23, 2026

5  out of  5
rating by Rick Vannatta
"I have had STATE FARM for at least 40 years and never was there a issue.I will be with them forever. They are always there for you when you need them. Also a shout out for JAKE from STATE FARM thanks for your help taking care of the insurance for my new car."
We responded:
"Thank you for your amazing 40 years of loyalty! We’re honored to have your trust and are always here when you need us. Shoutout to Jake from State Farm for helping with your new car insurance, and thank you for being part of the State Farm family! "
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First Class LLC

February 19, 2026

5  out of  5
rating by First Class LLC
"I was helped by Jada. She was wonderful definitely recommend."
We responded:
"Thank you for your feedback! We’re so glad Jada could help and provide a wonderful experience. We appreciate your recommendation! "
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Sana Walker

February 9, 2026

5  out of  5
rating by Sana Walker
"Chanhom was amazing! Thank you for helping my family and I during these hard times. You did everything that you said that you would do. You even called me back after your scheduled hours to ensure that the clams department took care of my family. Thank you Chanhom."
We responded:
"Thank you so much for your kind words! It was truly my privilege to assist you and your family during this time. I’m glad I could follow through on my promises and ensure the claims process went smoothly. Your trust means a lot, and I’m always here if you need anything in the future."
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Ed Hunter

February 5, 2026

5  out of  5
rating by Ed Hunter
"Jade is so helpful in answering my questions any time I call. Super sweet and friendly!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jade has been so helpful and attentive every time you call. It’s great to know her friendliness and support made your experience with your homeowners insurance a positive one. We truly appreciate your feedback!"
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谢平

February 5, 2026

5  out of  5
rating by 谢平
"Ariel is a very professional and caring insurance agent. Knowing that my English is limited, she was extremely patient and took the initiative to communicate with my property management on my behalf to help finalize the required insurance arrangements. She carefully explained suitable insurance products and recommended plans that truly met my needs. Throughout the entire process, she was responsible, supportive, and thoughtful, which made everything much easier and stress-free for me. I truly appreciate her excellent service and highly recommend Ariel."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Ariel provided such professional, patient, and caring support. Going the extra mile to communicate with your property management and make the process smooth and stress-free is exactly the level of service we strive for. We truly appreciate your trust in us for your vehicle and renter’s insurance, and thank you for the wonderful recommendation!"
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Darla Vaughn

February 4, 2026

5  out of  5
rating by Darla Vaughn
"After talking to Chanhom I have a true understanding of my policies. She really breaks everything down so that you understand . Thanks Chanhom. YOU ROCK"
We responded:
"Thank you for the awesome feedback! We’re so glad Chanhom was able to clearly explain your policies and make everything easy to understand. We’ll be sure to pass along the love — you rock, too!"
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Elly Diehl

January 30, 2026

5  out of  5
rating by Elly Diehl
"I absolutely love this branch of State Farm. I currently have homeowners insurance and car insurance with them. They have been so helpful Since day one. Recently, I’ve had to change policies with the help of Connie at State Farm and she was more than willing to help and educate on options so that I can pick the plan that best suits my family."
We responded:
"Thank you so much for your kind words! We truly appreciate you trusting us with your homeowners and auto insurance. We’re so glad Connie was able to help you through your policy changes and clearly explain your options so you could choose what’s best for your family. We’re always here whenever you need us!"
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Pamela

January 28, 2026

5  out of  5
rating by Pamela
"Jade is THE BEST! She is so knowledgeable and sweet and ALWAYS offers the best customer service! I have referred people to her office and she provides them with exceptional service as well. She is always looking for ways to help the customer save money by sharing their programs, which in this economy, I truly appreciate! I’m so glad I have an agent that works to understand the customer’s needs while also developing a relationship. THANK YOU JADE!!!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear how knowledgeable, caring, and dedicated Jade has been. Providing exceptional service, building real relationships, and helping customers find ways to save is exactly what we strive for. We truly appreciate your referrals and your continued trust — and we’ll be sure to pass along your kind words to Jade!"
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Jan Moreland

January 6, 2026

5  out of  5
rating by Jan Moreland
"Sara Fulkerth is definitely a 5 star representative for State Farm Insurance. She is not only knowledgeable and professional but very personable too. She explained everything clearly with was quick to follow-up on my request."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that Sara provided knowledgeable, professional, and personable service, and that she made everything clear while promptly following up. We appreciate your trust in us for your vehicle insurance!"
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Tonie Wilson

January 2, 2026

5  out of  5
rating by Tonie Wilson
"Jake returned my call on the same day that I left a message. He was very professional added my additional vehicle. As requested."
We responded:
"Thank you for the 5-star review! We’re glad Jake could promptly return your call and professionally assist with adding your vehicle. We appreciate your trust in us for your motorcycle insurance!"
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Dewitt Lauffer

December 30, 2025

5  out of  5
rating by Dewitt Lauffer
"Great experience. Answered all my questions. Very friendly."
We responded:
"Thank you for the 5-star review! We’re glad you had a great experience and that all your questions were answered. We appreciate your trust in us for your vehicle insurance!"
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Michelle C

December 23, 2025

1  out of  5
rating by Michelle C
"I have been with State Farm for several years, and overall my past experience had been good — until this incident. Yesterday, I received a letter stating that one of my homeowner’s insurance policies would be canceled in January for no clear reason. I immediately called the office to find out what was going on. The representative I spoke with, a man named Jackie, claimed that I had “missed a phone call on December 8.” I clearly told him that I never received any such call. He then changed his story and said that either my husband or I had personally called in to cancel the policy, which is completely false. We never made such a request. I asked a very reasonable question: How could a policy be canceled without my knowledge, and shouldn’t identity verification be required for something this serious? His responses were vague, inconsistent, and extremely unprofessional. He showed no awareness of what he was saying or the seriousness of the issue. The conversation was conducted in Chinese and led nowhere. I do not accept vague explanations when it comes to something as important as insurance. I decided not to waste more time and called the office again, this time in English, clearly requesting to speak with a manager. Jackie then claimed he himself was the manager. If that were truly the case, I honestly worry about the future of this office. Eventually, I was able to reach the actual manager, Connie. After reviewing my account, she confirmed that there was absolutely no record of me calling to cancel the policy. She listened patiently to everything I experienced and acknowledged that this was an internal mistake. She sincerely apologized and handled the situation professionally. I also explained that if I ever intended to change insurance companies, I would move all of my policies together (home and auto) — never just cancel one policy randomly. Connie understood completely. I want to be very clear: I have never purchased any home or auto insurance through Jackie. My previous contact at this office was a very kind Ms. Ding, who no longer works here. Somehow, my profile was automatically reassigned to him. I have since told the manager that I do not want him as my agent under any circumstances. This review is a wake-up call to others: Please check who is managing your insurance policies. Do not let an unprofessional and careless person create unnecessary stress and risk for you."
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Elzora Wilson

December 23, 2025

5  out of  5
rating by Elzora Wilson
"Mr. Justin is Best State farmer agent ever!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that Justin provided such an outstanding experience. Your kind words mean a lot!"
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Jacqueline Morris Bell

December 22, 2025

5  out of  5
rating by Jacqueline Morris Bell
"Sara was very helpful, kind, and efficient!"
We responded:
"Thank you for the 5-star review! We’re glad Sara could provide helpful, kind, and efficient service. We truly appreciate your feedback!"
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Aarav Dhungana

December 18, 2025

5  out of  5
rating by Aarav Dhungana
"Justin is the best guy to 10/10"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear Justin provided a 10/10 experience. Your kind words mean a lot!"
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Ali Tarom

December 13, 2025

5  out of  5
rating by Ali Tarom
"Chris was incredibly helpful with my insurance quote. He was very patient, took the time to clearly explain all the details, and made sure I understood everything throughout the process. Because of his professionalism and clear communication, the entire experience was smooth, easy, and stress-free. I really appreciate his help and would highly recommend working with him."
We responded:
"Thank you for the 5-star review! We’re so glad Chris could make your insurance process smooth, clear, and stress-free. Your recommendation means a lot, and we truly appreciate your trust in us for your vehicle insurance!"
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Donna VerWeire

December 3, 2025

5  out of  5
rating by Donna VerWeire
"It was a pleasure to work with Justin Law! He was able to answer all my questions and get great home & auto policies. Thank you!"
We responded:
"Thank you, Donna, for your feedback! We're glad to hear that Justin was able to assist you with your home and auto policies. We appreciate your support and look forward to serving you in the future."