State Farm® Insurance Agent Jonathan Yu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Meiyu Dong
July 31, 2025
5
out of
5
rating by Meiyu Dong
"I called Jake at State Farm to cancel my car insurance, and he made the whole process easy. He explained everything clearly, handled it quickly, and had a great attitude. He also speaks Chinese, which really helped. Highly recommend!"
We responded:
"Thank you, Meiyu, for your feedback! We're glad to hear that Jake made the cancellation process smooth and that his language skills were helpful. Your recommendation means a lot to us."
Jess Justice
July 30, 2025
5
out of
5
rating by Jess Justice
"I had a fantastic experience working with Jake today! I really appreciated how responsive and professional he was from start to finish."
We responded:
"Thank you, Jess, for your feedback! We're glad to hear that Jake provided you with responsive and professional service. If you have any more questions or need assistance, feel free to reach out anytime."
Lyndia Zheng
July 29, 2025
5
out of
5
rating by Lyndia Zheng
"Great service!"
We responded:
"Thank you, Lyndia, for your feedback! We're glad to hear you had a great experience with our service. If you ever need assistance, feel free to reach out."
Angel Turner
July 23, 2025
5
out of
5
rating by Angel Turner
"Jake did a great service thanks"
We responded:
"Thank you Angel! We’re honored to be your insurance team and look forward to serving you for many years to come. "
J B
July 22, 2025
5
out of
5
rating by J B
"对Jake 今天的服务表示满意和感谢"
The Fields
July 21, 2025
5
out of
5
rating by The Fields
"Jake assisted me promptly, efficiently and professionally. Thanks Jake!"
We responded:
"Thank you, The Fields, for your feedback! We're glad to hear that Jake was able to assist you promptly and professionally. If you need anything else, feel free to reach out."
Cat Louis
July 18, 2025
5
out of
5
rating by Cat Louis
"I had wondered customer service today from Jake, yes that’s his name! 😆. He was so polite and professional, got my new policy started in a matter of minutes! Thank you!!!!"
We responded:
"Thank you, Cat, for taking the time to share your experience! We're glad to hear that Jake was able to assist you efficiently and professionally. If you have any more questions or need further assistance, feel free to reach out anytime. "
Dan Zolocsik
July 18, 2025
5
out of
5
rating by Dan Zolocsik
"Very willing to work with me, thanks Tori"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
Donna VerWeire
July 10, 2025
5
out of
5
rating by Donna VerWeire
"It was a pleasure to work with Justin Law! He was able to answer all my questions and get great home & auto policies. Thank you!"
We responded:
"Thank you, Donna, for your feedback! We're glad to hear that Justin was able to assist you with your home and auto policies. We appreciate your support and look forward to serving you in the future."
Ryan Z
July 10, 2025
5
out of
5
rating by Ryan Z
"Good communication!"
We responded:
"Thanks for the feedback, Ryan! We're glad to hear that our communication met your expectations. If you have any more questions or need assistance, feel free to reach out."
Sharon Dickerson
July 2, 2025
5
out of
5
rating by Sharon Dickerson
"Jake was very helpful. He was courteous and patient. He handled my business efficiently."
We responded:
"Thank you so much, Sharon, for your wonderful feedback! We’re thrilled to hear that Jake provided you with such courteous and efficient service. If you need any more help or have any questions, please feel free to reach out to us anytime. We’re here for you!"
Cherry Heard
June 30, 2025
5
out of
5
rating by Cherry Heard
"Agent was very helpful and polite and made my call worth while"
We responded:
"Thank you, Cherry, for your feedback! I'm glad to hear that our agent was helpful and polite during your call. We look forward to assisting you again in the future."
Olivier Doly Isinki
June 27, 2025
5
out of
5
rating by Olivier Doly Isinki
"Great people! Questions always answered, concerns addressed. Like working with the Yu agency, and special kudos to Sara who has been really helpful to me."
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one!"
Anne M
June 26, 2025
5
out of
5
rating by Anne M
"I’ve been doing business with this State Farm for more years than I can count. Jonathan and his group have always been extremely helpful and diligent with our account. I had the pleasure of working with Victor Zhu this morning on my recent vehicle update and he was personable, curious for our needs and thorough."
We responded:
"Thank you, Anne, for your long-standing trust and for sharing your experience with us. We're glad to hear that Victor and the team have been able to assist you effectively. We look forward to continuing to support your insurance needs. "
Jenny Yang
June 24, 2025
5
out of
5
rating by Jenny Yang
"I had an exceptional experience working with Mary Hazelton from State Farm to add my daughter as an additional driver to my policy. Mary was incredibly patient, thorough, and professional, taking the time to gather detailed information to ensure we got the best coverage and even secured a good student discount for my daughter’s excellent grades. She answered all my questions about out-of-state parking with clarity and provided thoughtful advice, suggesting that adding my daughter to her own insurance might be a better option in the future. Her expertise and dedication made the process seamless and stress-free. I highly recommend Mary for her outstanding service and commitment to finding the best solutions for her clients!"
We responded:
"Thank you, Jenny, for your fantastic review! We're glad to hear that you had a positive experience with our agency. If you ever need assistance or have questions, feel free to reach out. Take care!"
Stephanie Festog
June 12, 2025
5
out of
5
rating by Stephanie Festog
"Great service, great rates. I was excited my car insurance went down."
We responded:
"Thank you, Stephanie, for your kind words and for sharing your experience with us. It's fantastic to hear that you're happy with the service and rates. We're here to help with any of your insurance needs."
Susan S
May 28, 2025
5
out of
5
rating by Susan S
"As always,Mary provides outstanding customer service.I always look forward to having her help me.She is always so upbeat and a pleasure to work with and addresses all my needs.She has even helped me add additional coverage!She is a gem and a true asset for State Farm.One of a kind!"
We responded:
"Thank you, Susan, for your kind words about Mary. We're delighted to hear that her upbeat nature and dedication have made your experience with us so positive. Your feedback means a lot to us and reinforces our commitment to providing exceptional service."
Terry Helsel
May 22, 2025
5
out of
5
rating by Terry Helsel
"I really like the office staff. Tori answered my phone call.Tori took her time and explained everything to me. Just a wonderful person. Thank you Tori."
We responded:
"Thank you, Terry, for your kind words and for taking the time to share your experience. We're glad to hear that Tori was able to assist you and provide the information you needed. We appreciate your feedback and look forward to serving you in the future."
Maryann Bourgeois
May 3, 2025
5
out of
5
rating by Maryann Bourgeois
"Mary is so sweet and helpful. She explains everything to us so we understand. We have worked with her several times and are always leaving there very satisfied!"
We responded:
"Thank you, Maryann, for your kind words and for taking the time to share your experience. We're glad to hear that Mary has been able to assist you effectively and make things clear. We appreciate your continued trust in us and look forward to serving you again."
morris henderson
May 2, 2025
5
out of
5
rating by morris henderson
"We have been clients of State Farm in New Albany since 1997. The rare times we have had a claim, the processm has been seamless. Reviewing our policies with Mary Hazelton has been a pleasure to work with. She is friendly, efficient, extremely detail oriented and she updated our policies with precision and in a timely manner."
We responded:
"Morris, we’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
Ying Liu
April 23, 2025
5
out of
5
rating by Ying Liu
"Victor is very nice to work with"
We responded:
"Thanks for choosing us, Ying Liu! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
Tiffany Allen
April 18, 2025
5
out of
5
rating by Tiffany Allen
"I received a wonderful experience and great customer service with Justin (agent). He took his time and explain everything in detail and walk me through the process of my insurance and help me to save money as well. Thanks Justin"
We responded:
"Thank you, ! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
Debebe Kebede
April 17, 2025
5
out of
5
rating by Debebe Kebede
"Tori was above and beyond helping me add a driver on to our auto insurance. She did explain the changes very well and answer all my questions and requests professionally. Thank you Debebe"
We responded:
"Thank you, Debebe! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Tom Martin
April 17, 2025
5
out of
5
rating by Tom Martin
"I called and spoke with Connie for about 5 min about a question with my homeowner's policy. She was so pleasant, informed and respectful to my needs. I want to thank her for handling this manner so professionally."
We responded:
"Thank you, Tom, for sharing your experience with us! We are delighted to hear that Connie was able to assist you so effectively and professionally. Your feedback is greatly valued, and we will make sure to pass along your kind words to her."
Paige Royse
April 16, 2025
5
out of
5
rating by Paige Royse
"Connie assisted me by answering some questions I had about removing our mortgage escrow account and how to handle insurance premium payments in the future. I appreciated the insight she was able to provide. Thanks Connie! :)"
We responded:
"We appreciate you, Paige! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "