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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marley Raymond

Marley Raymond

October 13, 2025

5  out of  5
rating by Marley Raymond
"Exceptional service from Jake at Jonathan Yu State Farm Insurance! Thank you!"
We responded:
"Thank you, Marley, for your kind words about Jake's service at our agency. We're glad to hear you had a positive experience. If you need anything else, feel free to reach out."
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Michael Rose

October 13, 2025

5  out of  5
rating by Michael Rose
"Jake, good job. Explained my renters insurance perfectly"
We responded:
"Thanks, Michael! We're glad to hear that Jake was able to explain your renters insurance so clearly. If you have any more questions, feel free to reach out."
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Lilly Hena

October 10, 2025

5  out of  5
rating by Lilly Hena
"We’re so grateful for Sara!! She It is so personable and helped us save money with our coverage every month!! We’re so thankful💕🫶"
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Carolyn Mathis

October 9, 2025

5  out of  5
rating by Carolyn Mathis
"Thanks Connie for your help 😊"
We responded:
"Thank you, Carolyn, for your kind words! We're glad Connie could assist you. Have a great day!"
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Subasa Faahtc

October 7, 2025

5  out of  5
rating by Subasa Faahtc
"Everyone at new Albany office is amazing and kind"
We responded:
"We appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
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PekasGamingHD

September 30, 2025

5  out of  5
rating by PekasGamingHD
"Michelle was so helpful and friendly with me during my process into getting a policy for a vehicle , she explained things clearly and with calmness. Would recommend to my friends and family"
We responded:
"Thank you, PekasGamingHD, for your kind words about Michelle. It's great to hear that she was helpful and friendly during your policy process. We appreciate your recommendation to friends and family."
Profile photo of Estella Bedford

Estella Bedford

September 29, 2025

5  out of  5
rating by Estella Bedford
"Very nice and informative!"
We responded:
"Thank you, Estella! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Profile photo of Huijun Huang

Huijun Huang

September 29, 2025

5  out of  5
rating by Huijun Huang
"Thank you Jake, good service.👍👍👍"
We responded:
"Thank you, Huijun, for your kind words and the great rating! We're glad to hear that Jake provided you with good service. If you need anything else, feel free to reach out."
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Mengxiang Xiao

September 22, 2025

5  out of  5
rating by Mengxiang Xiao
"Jake is very helpful. He helped me with my questions very quickly."
We responded:
"Thank you, Mengxiang Xiao, for your feedback. We're glad to hear that Jake was able to assist you promptly with your questions. If there's anything else you need, feel free to reach out."
Profile photo of K. S.

K. S.

September 19, 2025

5  out of  5
rating by K. S.
"I had a great experience with Jake Lin. He is very patient, knowledgeable, and efficient. He handled my case quickly and effectively, and I really appreciate his help. Highly recommend!"
We responded:
"Thank you, K. S., for your kind words about Jake Lin. We're glad to hear that he was able to assist you efficiently and effectively. Your recommendation means a lot to us. Best regards!"
Profile photo of Erica Pearson

Erica Pearson

September 17, 2025

5  out of  5
rating by Erica Pearson
"Sarah was very helpful and timely at answering all my questions. I appreciate her kindness"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
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Melodie Syah

September 14, 2025

5  out of  5
rating by Melodie Syah
"I have been pleased with this State Farm office and most recently they revised my daughter's auto policy, as she has moved from Ohio to Lexington, KY, an area they also insure. My experience with Victor Zhu was very impressive, as he went above and beyond to expedite my daughter's auto policy in order for her to register her car in Kentucky. He spent a long time on the phone with us, jumped hoops to get us the documents required by Kentucky and even checked with us during non-duty times to ensure we received what was needed and all issues were resolved. Victor was pleasant, understanding and worked with urgency which was exactly what we needed. He deserves a five-star rating!! Our thanks and we continue our business with this State Farm office!"
We responded:
"Thank you, Melodie, for your kind words and for sharing your experience with our office. We're glad to hear that Victor provided the support you needed for your daughter's auto policy. We appreciate your continued trust in us!"
Profile photo of Carolyn Manter

Carolyn Manter

September 9, 2025

5  out of  5
rating by Carolyn Manter
"Jade was very helpful in assisting me today. Anytime I have a need or concern I receive very good & very quick & efficient service from all the girls I have talked to. I have been very happy with my experiences with State Farm.."
We responded:
"Thank you, Carolyn, for your kind words and for sharing your experience with us. We're glad to hear that Jade and the team have been able to assist you efficiently. We appreciate your trust in us and look forward to continuing to serve you."
Profile photo of Owen Wang

Owen Wang

September 9, 2025

5  out of  5
rating by Owen Wang
"Today I called State Farm Jake and asked him to help me add my wife's name. He was very patient and I am"
We responded:
"Thank you, Owen, for your feedback! We're glad to hear that Jake was able to assist you with adding your wife's name. If you need anything else, feel free to reach out."
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fu liang

September 8, 2025

5  out of  5
rating by fu liang
"感谢小林 真诚的服务"
We responded:
"感谢您的评价,Fu Liang!我们很高兴小林的服务能让您满意。期待继续为您提供帮助。"
Profile photo of David Damari

David Damari

September 5, 2025

5  out of  5
rating by David Damari
"Victor was very patient and helpful in answering my questions and addressing my concerns. I felt like he really cared about me and resolving my issues."
We responded:
"Thank you, David, for your kind words about Victor. It's great to hear that he was able to assist you effectively and make you feel valued. We appreciate your feedback and look forward to continuing to serve you. Take care!"
Profile photo of Kevin Price

Kevin Price

September 3, 2025

5  out of  5
rating by Kevin Price
"Jake is very helpful!"
We responded:
"Thanks, Kevin! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
Profile photo of lixiao CHEN

lixiao CHEN

September 2, 2025

5  out of  5
rating by lixiao CHEN
"Jake is nice and very patient! Thank you"
We responded:
"Thank you, lixiao CHEN, for your kind words about Jake. We're glad to hear that his patience made a positive impact on your experience. If you have any more questions or need assistance, feel free to reach out."
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Melad Ghanem

August 26, 2025

5  out of  5
rating by Melad Ghanem
"Gracias por todo"
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Ruth Neguse

August 21, 2025

5  out of  5
rating by Ruth Neguse
"Sara was very helpful and informative with setting me up on a new policy, like a good neighbor she was there!"
We responded:
"Thank you, Ruth, for your kind words about Sara. We're glad she could assist you with your new policy. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Elyse Applewhite

Elyse Applewhite

August 19, 2025

5  out of  5
rating by Elyse Applewhite
"Jade was very helpful in helping me navigate a challenge."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Profile photo of Meiyu Dong

Meiyu Dong

July 31, 2025

5  out of  5
rating by Meiyu Dong
"I called Jake at State Farm to cancel my car insurance, and he made the whole process easy. He explained everything clearly, handled it quickly, and had a great attitude. He also speaks Chinese, which really helped. Highly recommend!"
We responded:
"Thank you, Meiyu, for your feedback! We're glad to hear that Jake made the cancellation process smooth and that his language skills were helpful. Your recommendation means a lot to us."
Profile photo of Jess Justice

Jess Justice

July 30, 2025

5  out of  5
rating by Jess Justice
"I had a fantastic experience working with Jake today! I really appreciated how responsive and professional he was from start to finish."
We responded:
"Thank you, Jess, for your feedback! We're glad to hear that Jake provided you with responsive and professional service. If you have any more questions or need assistance, feel free to reach out anytime."
Profile photo of Lyndia Zheng

Lyndia Zheng

July 29, 2025

5  out of  5
rating by Lyndia Zheng
"Great service!"
We responded:
"Thank you, Lyndia, for your feedback! We're glad to hear you had a great experience with our service. If you ever need assistance, feel free to reach out."
Profile photo of Angel Turner

Angel Turner

July 23, 2025

5  out of  5
rating by Angel Turner
"Jake did a great service thanks"
We responded:
"Thank you Angel! We’re honored to be your insurance team and look forward to serving you for many years to come. "