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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Denise Jones

Renee Denise Jones

December 19, 2025

5  out of  5
rating by Renee Denise Jones
"I really enjoy the staff they are very nice and patient, I really enjoy there vibes Beautiful 😍"
We responded:
"Thank you, Renee, for your feedback! We're glad you had a positive experience. If you have questions or need assistance, feel free to reach out."
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Aarav Dhungana

December 18, 2025

5  out of  5
rating by Aarav Dhungana
"Justin is the best guy to 10/10"
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Terrielynn Vaughn

December 16, 2025

5  out of  5
rating by Terrielynn Vaughn
"Very professional and nice.Thank you.."
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Kimberly Hutchens

December 16, 2025

5  out of  5
rating by Kimberly Hutchens
"I had a wonderful experience with Xuan. She was a very very helpful representative and understanding."
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Ali Tarom

December 13, 2025

5  out of  5
rating by Ali Tarom
"Chris was incredibly helpful with my insurance quote. He was very patient, took the time to clearly explain all the details, and made sure I understood everything throughout the process. Because of his professionalism and clear communication, the entire experience was smooth, easy, and stress-free. I really appreciate his help and would highly recommend working with him."
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70_URVASHI GONDALIYA

December 12, 2025

1  out of  5
rating by 70_URVASHI GONDALIYA
"Very disappointing experience. I have been trying to contact the Jonathan State Farm Agency for the past month regarding my policy. I called multiple times, but every call went straight to voicemail. I also sent texts and emails, but never received any response. It’s extremely frustrating when an insurance agency does not communicate, especially when you really need assistance. I hope they improve their customer service because this experience has been very unprofessional."
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Sebastian

December 11, 2025

5  out of  5
rating by Sebastian
"Many thanks to Chris, for taking the time to help me get my insurance and for explaining every detail so that I understood it perfectly, with great service, attention and professionalism. Friendly and Formidable service 5/5 🌟"
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Dawn Hool

December 10, 2025

5  out of  5
rating by Dawn Hool
"I just want to thank Jake from State Farm put in an amazing job fixing an issue on my account and getting back to me so promptly, I also want to thank the representative that initially helped me out getting insurance at such a good rate professionalism promptness and awareness was on point it would recommend this Agency the staff is awesome 💯 👍"
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abdalkarim hamed

December 3, 2025

5  out of  5
rating by abdalkarim hamed
"The best in the West"
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Brooke Lynn

December 3, 2025

5  out of  5
rating by Brooke Lynn
"Jake was very helpful with my payment today, and was very kind. You don’t find nice people anymore !! So I appreciate your helpful ways."
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Donna VerWeire

December 3, 2025

5  out of  5
rating by Donna VerWeire
"It was a pleasure to work with Justin Law! He was able to answer all my questions and get great home & auto policies. Thank you!"
We responded:
"Thank you, Donna, for your feedback! We're glad to hear that Justin was able to assist you with your home and auto policies. We appreciate your support and look forward to serving you in the future."
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gregg fountaine

November 18, 2025

5  out of  5
rating by gregg fountaine
"They are extremely helpful, prompt and Jake went above and beyond to service my needs! I recommend them five out of five"
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Advailton Da Costa Souza

November 17, 2025

5  out of  5
rating by Advailton Da Costa Souza
"Jake Thank you for the excellent service provided."
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Victoria Marko

November 14, 2025

5  out of  5
rating by Victoria Marko
"Jake was helpful getting my new policy added!"
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Ladane Junior

November 14, 2025

5  out of  5
rating by Ladane Junior
"Very welcoming and great service I really appreciate it Jimmy Graf"
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Jared Luongo

November 6, 2025

5  out of  5
rating by Jared Luongo
"Excellent customer service, super professional. Made everything so much easier!"
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Noah Dulay

November 6, 2025

5  out of  5
rating by Noah Dulay
"Super easy to work with and very reliable !"
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andrew minder

November 6, 2025

5  out of  5
rating by andrew minder
"I had an outstanding experience with Grant! He was knowledgeable, patient, and guided me through every step with clarity and efficiency. He made what could have been a stressful process feel simple and seamless, and I truly appreciate his help in finding the perfect policy."
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Kiernan Smith

November 6, 2025

5  out of  5
rating by Kiernan Smith
"Amazing experience. All of the staff are very professional. Especially Grant who helped me work through all my questions."
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Kevin Price

October 27, 2025

5  out of  5
rating by Kevin Price
"Sara is very helpful!"
We responded:
"Thanks, Kevin! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Marley Raymond

October 13, 2025

5  out of  5
rating by Marley Raymond
"Exceptional service from Jake at Jonathan Yu State Farm Insurance! Thank you!"
We responded:
"Thank you, Marley, for your kind words about Jake's service at our agency. We're glad to hear you had a positive experience. If you need anything else, feel free to reach out."
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Michael Rose

October 13, 2025

5  out of  5
rating by Michael Rose
"Jake, good job. Explained my renters insurance perfectly"
We responded:
"Thanks, Michael! We're glad to hear that Jake was able to explain your renters insurance so clearly. If you have any more questions, feel free to reach out."
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Lilly Hena

October 10, 2025

5  out of  5
rating by Lilly Hena
"We’re so grateful for Sara!! She It is so personable and helped us save money with our coverage every month!! We’re so thankful💕🫶"
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Carolyn Mathis

October 9, 2025

5  out of  5
rating by Carolyn Mathis
"Thanks Connie for your help 😊"
We responded:
"Thank you, Carolyn, for your kind words! We're glad Connie could assist you. Have a great day!"
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Subasa Faahtc

October 7, 2025

5  out of  5
rating by Subasa Faahtc
"Everyone at new Albany office is amazing and kind"
We responded:
"We appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"