State Farm® Insurance Agent Jonathan Yu

"Mary is so sweet and helpful. She explains everything to us so we understand. We have worked with her several times and are always leaving there very satisfied!"

"We have been clients of State Farm in New Albany since 1997. The rare times we have had a claim, the processm has been seamless. Reviewing our policies with Mary Hazelton has been a pleasure to work with. She is friendly, efficient, extremely detail oriented and she updated our policies with precision and in a timely manner."

"Victor is very nice to work with"

"I received a wonderful experience and great customer service with Justin (agent). He took his time and explain everything in detail and walk me through the process of my insurance and help me to save money as well. Thanks Justin"

"Tori was above and beyond helping me add a driver on to our auto insurance. She did explain the changes very well and answer all my questions and requests professionally. Thank you Debebe"

"I called and spoke with Connie for about 5 min about a question with my homeowner's policy. She was so pleasant, informed and respectful to my needs. I want to thank her for handling this manner so professionally."

"Connie assisted me by answering some questions I had about removing our mortgage escrow account and how to handle insurance premium payments in the future. I appreciated the insight she was able to provide. Thanks Connie! :)"

"It is a pleasure dealing with your agency, Tori was very helpful and pleasant. Thanks again, Dennis Tedesco"

"I recently purchased a travel trailer and miss Tori had helped me with the set up of the policy for the trailer and change my auto policy too best set me up for worst case scenario very knowledgeable and polite."

"I would like to thank Connie for helping me make changes to my insurance coverage. She was very knowledgeable and professional during the process."

"Received call from Toria ..She was very outgoing/helpful and I definitely look forward to working with here in the future. Sean"

"Connie helped me today with changing my renter policy. She was very informative and accommodating."

"Connie Miller was a great help with updating our auto insurance and very patient with explaining everything, Thank you Connie"

"I was helped by Justin Law and I’ve gotta say he provides the best experience whenever I have an issue with my insurance and I firmly believe that man needs a raise."

"It is always a joy to work with the support team in Jonathan Yu's office. Connie and Mary are 2 who stand out and go above and beyond to make sure my questions are answered and I'm complete with understanding whatever the purpose of the call. I don't feel rush and they don't mind the time spent to answer the myriad of questions I often have. Thank you! Thank you! Thank you!"

"Thank you to Mary for your great customer service. I appreciate you taking the time to answer my questions. Look forward to meeting with you soon."

"Always a pleasure working with the Jonathan Yu team"

"After a series of frustrating issues with my insurance, I was helped by Mary Hazelton, and she was a life saver. She talked me through each issue patiently, and really listened to my questions and concerns. Her experience and professionalism have stood out to me with each interaction we have had: truly rare qualities these days, not just in the insurance industry but in every customer service sector. Honestly, my experience with Mary is the only reason I will be staying with State Farm."

"I needed them last minute to switch over my insurance and send me verification right before closing and Mary took care of everything happily and with urgency. I really appreciate them!!"

"I just want the company to know what a great job Connie did she was so helpful to me I was worried about my home being insured and she assured me that everything will fine with the paper information that she sent me and I really appreciate the wonderful service she did such a great job and assisting me she's a wonderful person have a nice day thank you leona"

"Tori was very helpful."

"The customer service was truly outstanding—kind, attentive, and impressively quick. It felt wonderful to be treated with such care and efficiency.!!"

"Justin Law helped me promptly with professional service on my property insurance. Really appreciate his time."

"Michelle Wang Welcomed me as a New StateFarm Customer and the experience was easy and relaxing. She’s a Wonderful Agent, Very Polite, Caring, and Attentive to giving the best quotes in making sure your needs are covered. I would definitely recommend StateFarm Insurance Agency above all others because after searching around they had the “BEST RATES” to fit my needs at an “AFFORDABLE PRICE”! Agent Michelle Wang is very knowledgeable and explains things to make sure you understand and satisfied with a coverage plan that best suits your needs. I was smiling and feeling like my name has just been added to a list of one big HAPPY FAMILY! The highest rating is Five Stars but I’d give Agent Michelle Wang (Ten Stars) because I’m really glad I found the Jonathan Yu StateFarm Insurance Agency located in New Albany, Ohio!"

"I had help from Tori & Franny. They were both so patient and easy to understand when it came to my coverage plans. Tori was great at being so personable with me & kind. Franny cleared up any confusion I had had well as changing a couple things on my coverage plans that benefited me! thanks again to you both!!😊"